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Gujarat pollution board gets a makeover in efficiency

Date:Oct 1, 2012

Xtended Green Node saves time; helps officials monitor industries better

The Gujarat Pollution Control Board (GPCB) has managed to speed up its work in spite of not having recruited additional staff in the past two years. It has been using a software to make its functioning “transparent and accountable”, and to speedily complete daily tasks. The software called Xtended Green Node (XGN) has been developed by the National Informatics Centre (NIC) and has been in use since June 2008. The software connects the regional and head offices of GPCB with around 17,000 Industries spread across Gujarat, hospitals (private and government), and waste treatment facilities.

Before the advent of XGN, GPCB personnel had to record everything manually in files, which made tracking of applications difficult. For instance, it was not easy for officials to keep track of when the consent of a particular industry would expire, when the last inspection was conducted, for how long an industrial unit hasn’t paid water cess or how many times it has violated the statutory norms. 

The inspections carried out by GPCB officials required a lot of paper work and all the information and data post-inspection had to be documented in files. Extracting one piece of information would require going through stacks of files. XGN has changed how data and information are managed in GPCB.  

All the information of a particular industry—from raw material to water sourcing and consumption, wastewater generation, treatment and disposal, electricity consumption, inspection reports, monitoring results, water cess fees and e-files—are now available at the click of mouse.  

XGN also enables GPCB officers to respond to Right To Information queries rapidly since all information can be accessed quickly. 

Features of XGN

GPCB's XGN model has fifteen in-built modules:

1) Industry profile
2) Online application module
3) Application scrutiny section
4) E-file movement
5) Inspection
6) Sample analysis
7) Accounting
8) GPCB/CPCB projects
9) Hazardous waste
10) Bio-medical waste
11) Legal
12) Public grievance
13) Municipal solid waste
14) Water Cess
15) General file movement


How it works?

For a hassle free operation of the software, GPCB has assigned a unique id and password to each industry. The industry is only allowed to access the XGN portal using their id and password. What an industry accesses XGN for the first time, it has to feed all relevant information—production details, raw material consumption, water sourcing and consumption, wastewater generation, treatment and its final disposal, hazardous waste generation and disposal, electricity consumption, details of air pollution and water pollution control equipments—and load all the relevant files. After submitting the information, an industry can apply for consent, such as consent to operate or consent to establish. 

The moment a company submits an application, an SMS alert goes to the regional officer concerned. The official can review the files and if he or she finds anything amiss, a query is sent immediately. The officers have to clear applications in a time-bound manner. A GPCB officer is given 120 days to clear or reject a consent application. In this way, the pollution control board and industry can communicate online. Once the application for consent is complete and all the queries are answered, consent is granted  and an SMS is sent to the operator. 

The industries can also change or edit the information provided by them in the software. When they do so, a message goes to the official concerned who verifies the same during inspection. One of the unique features of XGN model is that it requires officers to respond to an application within a certain time limit. In case an official does not process a particular application, then he won't be able to work on his XGN account after a lapse of particular number of days. 

The officials have to clear their backlog before they can proceed with the new ones. Their performance is continuously monitored by their seniors. Information flow now is immediate and brings greater transparency in communication between different industries and GPCB. Officials say their work efficiency has increased since the introduction of XGN (see table 'Performance of GPCB post XGN). 

“During the past two years, there was no recruitment in GPCB, six new field offices were opened and there was a reduction of almost 12 per cent in manpower owing to retirements, still GPCB achieved dramatic improvement in terms of inspection and monitoring,” says an official GPCB. 

Although the industry submits all its information online, it still has to submit one copy of application with all the necessary attachments in hard copy, as proof. 

Performance of GPCB post XGN
  Before XGN After XGN
Applications received 2,750 10,212
Disposal of applications 1,500 9,823
Number of inspections /year 11,000 24,000
Number of samples/year 12,500 28,000
E-returns 3,000/year 12,000/year
Water cess, eligible industries 1,900 4,100
Water cess defaulters 35% 7%
Source: Gujarat Pollution Control Board


Madhya Pradesh also using XGN

The Madhya Pradesh Pollution Control Board adopted the XGN module in 2011 and named it Narmada-XGN. “XGN is completely free and has all the components which are covered by state pollution control board (SPCB) offices and can be replicated by other state boards. MPPCB has requested the Central Pollution Control Board (CPCB) and Union ministry of environment for replication of the software in all the SPCBs. 

It is beyond imagination why other boards are spending millions of rupees when we already have a free, tested and fully developed software,” says H S Malviya, executive environmental engineer with MPPCB at Bhopal. He adds that MPPCB had suggested some changes to Gujarat NIC during customization and that the XGN model used presently is a much improved version. 

“I suggest that CPCB should come out with a guideline and a time-bound implementation plan, asking all the SPCBs to adopt the XGN model developed by NIC Gujarat.” Malviya also informs that MPPCB plans to link XGN with GPS installed in the MPPCB vehicles. This will help them to trace whether an official had actually gone for site inspection/sampling or not. 

In addition, if a person is visiting a certain area and the head office receives any complaint from that area, the senior official can ask the official in the field to visit other sites in that area. 

A GPCB official says some industries are not comfortable with the idea of putting all their information in the public domain. They fear that certain people might manipulate the information given on XGN for wrong motives. However, to avoid such situations, discussions are taking place in Gujarat and Madhya Pradesh on what information should be made public.

Despite reservations expressed by some stakeholders, the XGN model is a hit with majority of industries operating in Gujarat. GPCB officials say they receive a number of feedbacks from industry personnel praising the initiative. “XGN has brought about transparency and is a major step towards e-governance. 

It has not only simplified and improved the functioning of both the board and the industry but is also reducing the carbon footprint by saving their travel to the GPCB office and doing away with paperwork,” says an official of Reliance Industries Limited. 

Advantages and disadvantages

Performance monitoring

Apart from quick of applications and queries, XGN keeps officials on their toes. Officials have to clear applications within the stipulated time, and if they fail to do, a notice is sent automatically to the senior official concerned. If the officials don’t respond to applications, they won’t be able to continue working on their XGN account. The software thus helps in evaluating the performance of officials and ensure time-bound disposal of applications.

Quick data generation

XGN is available in two different modules, one for the head office and the other for regional offices. The operators at head offices can generate data for the entire state and regional offices can generate data for their respective region.

Improved performance

An official of GPCB informs that before XGN, most of the time of officials was spent in processing files manually. They spent very little time in inspection and monitoring industries, which is their main job. Post XGN, processing applications has become way easier. All the documents and files are available online, which can be reviewed any time and decisions taken at the earliest.

Lodge complaints

The public can use the software for lodging complaints if they find industries violating norms. They just need to click on the XGN link on the board’s website to submit complaints. The complainant has to provide his mobile number so that he receives intimation as soon as the board takes action on his complaint.

No access to public

A major drawback with the XGN model is that it is open only for a designated set of stakeholders identified by the SPCB. The general public has no access to it. Only the log-in page is open for public access, which only contains information on consent renewed or rejected every day. Access of XGN statistics can make it easy for the public access different kinds of information, like inspection reports of various industries and environment statements.



It was nice reading this article about XGN software for handling state pollution control database for better management by GPCB. I have used few indicators of GPCB with the help of XGN and, of course, the support from GPCB personnel. I agree that making the information available to public will enhance the transparency of regulatory body in managing industrial pollution while performing regulatory functions.I would appreciate if the author will be able to bring out a list of SPCBs using XGN and how are they performing with the help of this software in controlling industrial pollution in their respective states. Anil

2 October 2012
Posted by
Anil Kumar Roy

Dear Anil Sir
As of now, six states have adopted this software (Gujarat, Himanchal Pradesh, Goa, Madhya Pradesh, Maharashtra (some other format) ). Orissa State Pollution Control Board is also working on it and will adopt it soon.

Your second question is on performance improvement. It is clearly understood from the table, Gujarat SPCB officer’s are able to spend more time on inspection and monitoring which is primarily their main job. Earlier most of the time was spent on desk but now they spend most of their time in field.

7 October 2012
Posted by

We congratulate Gujarat & other SPCBs using the software & thus enhancing not only thier efficiency, but also bringing in transparency in thier functioning.We hope this will be replicated by remaining SPCBs, too, in short time.With best wishes to all.

2 October 2012
Posted by
Dr S.K. Tyagi

I'm also glad to inform u that our state, Madhya Pradesh, has also adopted this software last year which is similar to GPCB you can open this by clicking Narmada XGN on the official website of Madhya Pradesh Pollution Control Board, Bhopal

3 October 2012
Posted by
Amiya Tirkey


The XGN model adopted by MPPCB is higher version of GPCB's model. Gujarat NIC is working to upgrade the model on regular basis based upon feedback obtained from various regional offices of GPCB

4 October 2012
Posted by

Its quite interesting sir. I shall forward it to all the batches in the college. Being in Gujarat, people will be interested.

3 October 2012
Posted by
P K Bharath Kesav

It was nice sofware i.e. XGN software for handling state pollution control database for better management by GPCB. The sofware gives us a quick results in terms of Right to Information, Act-2005 and also at the time of Complaint investigation. During cource of complaint investigation the last long results will be easily available on a click of mouse.The software also reduces the human works which is required for writing and data mentaining and also again retrive it.

3 October 2012
Posted by
Yogesh Deshmukh

Nice to know such advance technological implementations. Recently Jaipur secretariat has started concept of e-office develop by NIC. These impementaions not only manages files and saves time but also improves transparency and effectiveness of governance. CPCB should made XGN mandatory for all PCB's and more features should be explore as we are living in the age of IT. Hope for the Best

3 October 2012
Posted by
Neha Agarwal

It is heartening to know that there are moves towards greater transparency by SPCB as absence of correct information hampers effective implementation and enforcement of environmental laws. The next step should be a way to incorporate a process whereby Information can be accessed by public as disclosure mechanisms would be truly transparent.

3 October 2012
Posted by

A pioneer and unique technique implemented by Gujarat SPCB to conserve and utilize the human resource in a more scientific way. A must to be adopted by all SPCB's and PCC's to become more fruitful and productive.

4 October 2012
Posted by
R.Sagaya Alfred

It is encouraging to know that such software is being adopted by the regulators. Our Board is also in the process of developing such software in collaboration with the regional NIC office but given the effectiveness of this XGN software in this article it seems that we have to opt for this software instead!
But I have one query, whether GIS is incorporated in this Software. I believe, GIS application can improve the efficacy of this software manifold.
Using such software for management of day to day activities of the Board is indeed a step towards right direction!

4 October 2012
Posted by
Ranjan Rai

I am aware of XGN software of GPCB and it is proven and good one. It is also higlishted KSPCB has developed it's own consent module and it is working. But our module is a different one and we are still not gone totally paperless. Apart from that, the Govt. of Karnataka has brought in novel programme called SAKAL(On-time in english), wherein about 21 different departments are covered in the services offered by the Govt. The KSPCB is recently brought under it's net and also covered in that scheme. Here, the Board has to render time schedule to the Govt. on disposal of applications and accordingly adhere to the same. Any delay in this regard, the concerned official has pay penalty from his pocket. One can access this scheme in the Karnataka Government Website to know about the same in detail.

4 October 2012
Posted by

Gujarat is setting example in many fields. GSPCB is not an exception. Well done GSPCB.

4 October 2012
Posted by
Ramesha C

I congratulate Gujarat Pollution Control Board and other State Pollution Control Boards those are using this software. It is such a good technical creation by NIC in the field of control, manage and handle of huge database in government sector. Before implementing same software in different SPCBs, proper training should be given to all officers for better outcome. Up gradation is also required by reducing disadvantages of software. It would be highly appreciable if author will provide us a list after publishing this story how many SPCBs implemented same software and what is the progress in controlling pollution.

4 October 2012
Posted by
Payal Pancholi

Dear Payal
As of now, six states have adopted this software (Gujarat, Himanchal Pradesh, Goa, Madhya Pradesh, Maharashtra (some other format). Orissa State Pollution Control Board is also working on it and will adopt it soon.

Your second question is on how much pollution is controlled. It is very difficult to answer. India still relies on concentration based standard. It’s high time we should think of load based standard. Unless, we have load based standard, we will not be able to quantity how much pollution has reduced.

7 October 2012
Posted by

With regards to water cess before 2000 industries and local bodies were filling e-return for water cess after xgn the number increased and it now total more than 10000 industries and local bodies are filling e-return for water cess and so as collection of water cess is tremendously increased. And may be Gujarat is the first state in the country covering almost all eligible industries and local bodies for water cess.

Same is the success story with Bio-medical waste management, in the state presently 14 Common Biomedical Waste Incineration Facilities (CBWTF) are in operation covering all corner of the state. Daily @39mt of BMW is treated and disposed off through CBWTF.

4 October 2012
Posted by
N M Tabhani, GPCB

It is reported to be good software being followed by GPCB. The NIC from Gujarat has made presentation among engineers' in TNPCB.It was well received by us. we formulated a commitee to analyze the software and its suitability and compatibility to our system. we have already in use of Management Information System with intranet to have a database, generate inspection reports, consent order, demands etc of industries in tamilnadu. with the above system, we also introduced online filing of application by the industries, which works well. now we are in the process of, how we can combine our existing system of MIS & XGN.

4 October 2012
Posted by
prakash, AEE/TNPCB/Chennai

It is indeed a very good foot forward by GPCB and also MPPCB earlier. I think this is what e-governance is all about, bringing the statutory body, the industries and the common public on a common platform. It is worth mentioning that all the state boards have come a really long way in this respect than they had earlier started with. It would be really beneficial if the rest of the boards are kept updated about the new features and shortcomings of the programme so that they can take care of it in their version as and when required.

5 October 2012
Posted by
Prasputita Nanda, RSPCB


What you have stated in your comment is exactly the purpose of this story. It would be great if you also share some success stories from Rajasthan State Pollution Control Board.

5 October 2012
Posted by

It is good to see that SPCB’s are taking responsibilities and self initiatives, trying to find solution to hurdles like deficit of manpower to improve their performance, especially making difference in number of inspections. On the other hand, this time in question is CPCB’s role in upgrading, publicizing and making a freely available model that can help in compliance which is its main objective mandatory and popular among SPCB’s itself. As far as question of Industries fear on manipulation of data is concerned, it can be taken care of by making data by software public but not providing id and password to general public to avoid manipulation.
The best part of XGN seems to be generation of lot of data that can be analyzed to give clear picture of compliance level among industries, provided it is made public however I just personally hope that this software operates unlike ministry’s website that takes off on Saturday and Sunday, taking into account that the developer is the same.
My question for author: GSPCB is using this model since 2008; why is it so that general pubic is made aware of it in 2012?

12 October 2012
Posted by

The award for best question goes to you. I appreciate your critical analysis of the articles.

Now back to your question. GPCB alongwith Gujarat NIC initiated the project in 2008. During last four years they have improved the software to meet the need of their staff and concerned stakeholders. Currently it is in much refined structure and it is the reason why six states have adopted it.

Since it was in the evolving stage during last four years, GPCB seems to be reluctant to make it is public. But now GPCB is confident of the software and has started sharing it with other stakeholders.

I am in touch with environmental regulators of our country for last four years. I have observed that our pollution control boards are reluctant to share information, even if they have done something good.

They need to work with more openness and involve different stakeholders in each stage which will make their model acceptable to everyone and with minimum glitches.

20 October 2012
Posted by

Software prepares by NIC for GPCB is good one but for general public has no access to it. Some people or NGO has lodging complaints against industries violating norms but proper investigation not done. GPCB officials came for investigation, just meet the complainers and complete their job, when asking about water act or air act to officials they are not aware also procedure for air or water sampling collection not follow. More than 60% GPCB field officials not aware about their duty or Environment law. GPCB has not done proper staff distribution in their regional offices and laboratory. In some laboratory they have not depute required mandatory scientific staff then how analyses procedure follow it is a question of trust. Top management has to think seriously about it.

16 October 2012
Posted by
Prakash Rathi, Environment Engineer

Dear Prakash

I appreciate your concern. I will forward your grievances to chairman and member secretary of GPCB.

I am also of view that in its existing structure none of the state pollution control board in the country is effectively doing their jobs. CSE as an NGO is advocating to make CPCB and state pollution control autonomous body with clear responsibility.

We are doing research on best practices adopted by environmental regulators in other part of the world. Once it is finished, we will hold a roundtable conference to get views of different stakeholders.

20 October 2012
Posted by

Dear Nivit ji,
I saw the details given in your study report.
It is excellent work...which has come out after your indepth study and hard work.
Keep it up..sir.
I am sure it will useful to all state boards and I will insist upon my seniors also to take advanatge of this report.
With regards....

Environment Engineer,
Rajasthan Pollution Contro Board,
Mobile : 098291 52669
E-mail : mmgoyalg@yahoo.com

23 October 2012
Posted by

Dear Nivitji,

XGN is a superb e-gov application. Role of SPCB are basically the Environment Managers and Monitors at Inspection level, but at the time of the establishment of the units they had a key role. XGN provides the information in a click to the decision maker.

Next update to the XGN will be its GPS and Map based version. Think of a situation, a satellite is monitoring the changes in spatial data of Air,Water and other physical qualities which needs to be monitored in a specified time interval. Any change in the data compared with the permitted level will shoot an SMS (predefined) to the Decision maker. think of this situation, a Revolution in Environment protection and pollution control.

This is just a raw idea and just presented here to share with the users.

Amit Dumka
Govt Medical College
Haldwani (Nainital)

26 October 2012
Posted by
A Dumka

Congratulatilons to GPCB as they have taken keen interest to find out better alternate to improve efficiency and executing control measures on all activities without adding manpower. I observed earlier that industrialists faced difficulties to adjust themselves to online data filing, but it was teething trouble and region office staff were very cooperative to extend all possible help, I think GPCB can extend further help to other SPCBs that have yet not implemented this process,as by now this is the well accepted and appreciated method of working efficiently with the constraint of manpower. Pravinchandra, safety, health and environment expert, Ankleshwar, Gujarat, INDIA

9 November 2012
Posted by

Thanks Pravin for sharing your view.

CSE is also organising a one week training programme for Environmental Managers. The details can be found at http://cseindia.org/content/one-week-training-programme-environmental-ma...

Please forward the link to your friends.

12 November 2012
Posted by

Dear Nivit sir,
It is indeed a very good governance approach adopted by GPCB and by other states. One of its best features is that it's user friendly; I started using it in 2009 without any guidance or training. But senior people are not that much flexible and GPCB ought to arrange workshops for industries at regular intervals.

GPS based system is specially needed to help in curbing illegal dumping of hazardous wastes and liquid effluents. An important thing missing a mention here is the system of sampling and barcoding adopted by GPCB. Results and bills are generated online after paying the due bills. I don't understand why all the other state boards are not taking sampling and analysis charges(UPPCB is not charging).

I also agree with Rathi sir that pollution board people do not know regulations/laws. It may be due to prolonged time of service and change of functions from time to time. GPCB may work on this by holding regular refresher courses.

I also do not agree with the "no recruitment in last two years". Actually environment and chemical engineers have been recruited in the past two years on contractual basis at a very low payment. Regulators may like to improve on it as they do the same work as permanent people do.

On information for general people, it may be done by displaying the cause of notice or closure notice on website currently displaying only name of the industry.

Thanks for circulating a very good governance practice.

10 November 2012
Posted by
Himmat Environment Engineer

main aim of XGN is not to focus on man power. it should be quality work.
advantages as u stated is correct... Performance monitoring.... Quick
data generation ..... Improved performance

TIME Saving
1. generally in our country the industrialisation is increasing in a such rate that spcb does no get enough time to inspect and monitor all type of industries, mines, hospitals, municipalities, attend administration
meetings, attend public complaint, deal with RTI, doing lab work

2. as per our Act 1st function of SPCB is to do programmes to control and abatement of pollution, but mostly our work now running around giving NOC/consent/authorisation and SPCB going away from main AIM

3. if we will adopt XGN then our time saved on paper work and
technical staffs get enough time on inspection and monitoring..
because the data came from units are prepared by consultants or any outside party where things are always showed perfect


1. Transperency can be maintened by it no doubt but without accessing to public it cant be achieved

2. In XGN in online applying part the industry have own id password where they can go and apply and check status, there no need of going public

3. but in the other parts of website there should be all detail compiled inspection reports / env statement / executive summary of public hearing... so that public can download it..

4. the no of consent issued / refused is directly linked to online application link of units and it will come automatically..

5.in RTI lots time goes.. many are genuine and many came intentionally ... so if all reports / env statement / executive summary / orders/notification / circulars... then RTI application will decrease... so time can be given other work..


1. if we adopt 100% then all work is done in processing application starts from
a class III employee and end at senior most officer...
problem is many staffs working since 25 - 30 years back, many not at all acquainted in computer.. even after training it is difficult in their part to hand in computer.. but many there who learn v quickly work effectively..
how GSPCB handled it i dont know.. are they started it from class III staffs or base level starting is from officers

2. in court cases , court dont accept website generated data.. i.e. data submitted online by any unit..
once this happened on a distance issue when a point raised showing distance on Google earth , it was not accepted by High Court... it become an issue of Evidence Act that whether it will be accepted or not?

3. only application processing is included in it... but what about other communications received from industries... these include many important issues which should be viewed to public....

4.online monitoring data going on in industries not included in XGN by NIC....

when I was looking after in our state i had included it and given provision in website ...not in XGN but in another link..already the online monitoring is recorded in our office but link not yet given in website

26 November 2012
Posted by
Subhadarsini Das (EE/OSPCB)

It is nice reading about this article on XGN software handling by GPCB... excellent effort done by GPCB..., As environment student it is good learning key for me. And I feel proud to be gujarati.

2 January 2013
Posted by
Krishna Pandya

It is indeed a pleasure reading this good news as it is speedy, transparent, labour reducing and paperless. The GPCB management deserves compliments for taking initiative in such an innovative system. I hope the officers and staff will make the best use of system and provide lead in the country.
All the best to GPCB
Jagdish Barot, PhD
Visiting Professor, St. Clair College of Technology

4 January 2013
Posted by
Jagdish Barot

Excellent work which should be considered by other States too. Wonder if Natnl PCB has any such tool to keep tab on industries n whether applications to it are submitted in a manner which can be easily deciphered and assessed to ascertain potential impact on Pollution

15 January 2013
Posted by

Kudos to GPCB for a brilliant initiative. IT sector has made a mark in the envioronmental sector as well. It is time for other PCBs to rake a cue from the initiative and replicate.

24 January 2013
Posted by
Rajesh Shenoy

Its really a good initiative by GPCB. other States must also replicate this XGN software which will definitely bring efficiency in their work.

23 September 2013
Posted by

How To Submit Online Water Cess Return ?

8 June 2014
Posted by

Dear Mr. Nikunj,

Here is detailed procedure to submit online Water Cess return in GPCB-XGN.

1. Go to http://gpcbxgn.gujarat.gov.in/login.aspx
2. Enter XGN ID
3. Enter Password
4. Click on WTC Menu, then on Water Cess Return,
5. Select water cess assessment period i.e. 2013-2014 or previous if not filed
6. Calculate yearly water consumption in KL/year based on meter reading installed at various locations of plant and enter data category wise.( Category I to IV which is applicable)
7. Then re-check entire data as it is not editable.
8. For rebate click on RBT button.
9. Then click on save and check lower menu for status of water cess submission.
10. When water cess assessed and if query generated it will be messaged to industry. Reply query through queries and reply.
11. When assessment order is generated then GPCB messages to industry that your print assessment order and make the payment.
12. Then go to water cess menu. Click on print assessment order. Select GPCB ID. Print Assessment order for respective water cess assessment year.
13. Go to WTC menu. Click calculate DD amount. Select Assessment Order return. Click on calculate. In bottom figure will generated in payable amount marked with Red colour.
14. Now click on WC payment through DD/RTGS. Click on RTGS, enter bank details, amount payable and save information. Print generated Challen copy.
15. Make NEFT/RTGS payment through XGN Challen. Message will come enter UTR No. and challen copy.
16. After payment enter UTR no. and challen copy and save it.
17. Now after two-three days, click on print assessment order/bill and select same assessment order .
18. Print assessment order with RECEIVED @ Head Office on Date below amount payable.
19. Submit DD to Head office at Gandhinagar mentioning industry name, GPCB Id and printed assessment order.

You may approach to "Help Desk" at regional offices of GPCB for the assistance on online submissions.


Dipali Tank

12 June 2014
Posted by
Dipali Tank

It's great that GPCB came out with such an initiative to protect the environment and help the stakeholders alike. However there are some questions to which I haven't been able to find the answers.
Firstly, it would be really interesting if we get to know details of the hardware and software used for the XGN. The only details I could get from the web is that all regional offices have LAN with 12 to 15 nodes with Broadband Internet Connectivity and that the Head Office has 72 nodes with GSWAN connectivity. So it would be really helpful for both the public and other state boards if someone could provide the information.
Secondly, I would love to know the general public's view on what are the key challenges faced by the XGN apart from the fact that the information is not made available to the general public.

13 June 2014
Posted by

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