Why Delhi needs more e-rickshaws

These vehicles play a significant role in enhancing last-mile connectivity and improving the city’s air quality. However, several initiatives need to be taken to plug loopholes in this sector

By Kartikay Goel
Published: Saturday 12 May 2018

I interned at the Centre for Science and Environment (CSE), New Delhi, for a period of 3 weeks in April-May 2018 and researched on "Electric Mobility for Intermediate Para Transit.” My research was focused on Delhi’s non-polluting electric rickshaws (e-rickshaws).

Here, I present a case study about e-rickshaws in Delhi based on my personal experience of witnessing this sector closely. The purpose of this study is to analyse the current situation of this sector, the problems it encounters, and the steps/strategies needed for its improvement. 

E-rickshaws are non-polluting vehicles. Replacing conventional vehicles (such as auto-rickshaws) with e-rickshaws can significantly improve the air quality in Delhi. The e-rickshaw system in Delhi is still in its nascent stage and needs a major improvement in infrastructure. There are no e-rickshaw parking stands or charging spots provided by the government. The drivers have limited income streams and say that they are only able to earn enough to survive. They are not allowed on the main roads and many a times, their vehicles are confiscated. 

During my field work, I collated data by personally interviewing various parties: 22 e-rickshaws drivers, commuters travelling in them, the owner of a private charging station, and an e-rickshaw dealer (across 4 locations—Govindpuri, Harkesh Nagar, Jasola, and Sarita Vihar).

 At Harkesh Nagar, New Delhi, 
interviewing e-rickshaw drivers  Near Govindpuri Metro Station, New Delhi, 
interviewing e-rickshaw drivers


Most of the e-rickshaw drivers I interviewed owned their own vehicles. Of the 22 drivers, 19 owned their vehicles, while 3 operated their vehicles on rent. The approximate rent was Rs. 300-400 a day. It must be noted that there were a variety of e-rickshaws of different makes plying on these spots, and they had physical as well as slight technological differences. However, across the respondents, the following trends were noticed:

Most of the drivers were men. I only came across one female driver. I asked each driver to rate his or her happiness with the current situation on a scale from 1 to 5 (1 being the least happy and 5 being the happiest). The average of all the drivers was found to be 3.23. Many of the e-rickshaw drivers felt proud of driving vehicles that did not contribute to air pollution.

An interesting discovery I made from my study was that the situation of the e-rickshaw drivers at different locations was different, but the situation of e-rickshaw drivers at the same location was pretty much the same. This basically means that between two locations, the responses of a driver at one location would be different from the responses of a driver at the other location, but the responses of two drivers at the same location would be pretty similar. 

The fare of the e-rickshaw is decided according to the area and remains fixed in that area for all drivers.



  • The major causes of trouble for the drivers are the charging facilities, the parking facilities, and regulatory uncertainties (harassment by the police)
  • Almost all the e-rickshaw drivers want the introduction of charging spots and e-rickshaw stands. They also want the police to not unnecessarily fine them and confiscate their vehicle
  • The fare of the e-rickshaw is fixed in a given area and varies according to the area
  • The commuters complain of rash driving by the e-rickshaw drivers
  • All the drivers sell the old battery to the dealer from whom they buy the new battery and for this, the dealer subtracts approximately Rs. 8,000-Rs. 10,000 from the cost of the new battery 
  • Almost all the e-rickshaw drivers will be extremely happy with the introduction of Battery Swapping. Even the private charging station owner at Jasola, New Delhi will be willing to help with Battery Swapping
  • The dealers of e-rickshaws feel that banks should increase the loans given for the purchase of e-rickshaws and decrease the down payment
  • There is trouble faced by the female drivers due to the male drivers
  • There are a large number of drivers who do not have any license and drive unregistered vehicles. One of the drivers was underage and another was physically challenged



The following SWOT table gives an overview of the situation of electric rickshaws in Delhi:



  • Non-polluting & environment friendly
  • Cheaper means of travel
  • Enhances last mile connectivity—easy to find at some metro stations and other high traffic corridors
  • Employment opportunities for the poor, who can’t afford to buy auto-rickshaws


  • Insufficient infrastructure (no charging spots and no parking stands)
  • Government policies do not allow them on arterial roads, legally permitted to ply on very few routes
  • Large number of unregistered vehicles
  • Large number of drivers without licenses


  • Introduction of charging spots by government/vendors at various locations
  • Introduction of e-rickshaw stands to make parking easier
  • Providing first and last mile connectivity to a large section of the population to decrease the share of private vehicles on the roads
  • Safety measures for female drivers



  • High cost of replacing battery and toxic waste generated due to disposal
  • Unnecessary fines and confiscation of vehicles by regulators/govt./police. 
  • Attempts at formalising e-rickshaws, by making registration and vehicle standards mandatory increases costs of operation
  • Longer down-time for drivers compared to conventional vehicles



The lack of sufficient charging facilities seemed to be a major problem for most of the e-rickshaw drivers. Thirteen out of the 22 drivers explicitly stated charging to be a major cause of concern. Many want the government to introduce charging spots and want faster charging facilities. “I want the introduction of a fast-charging system. I want the battery to get charged while I eat my lunch,” says S. K. Mirajul at Govindpuri Metro Station. Raj Kumar Singh at Harkesh Nagar Metro Station on being asked about the measures to be taken for e-rickshaws, said, “I want to see an improvement in the charging facilities. I want charging points to be introduced. Something like battery swapping will be very helpful.”

There are still no proper charging facilities set up by the government. Out of the twenty-two e-rickshaw drivers interviewed, seven charged their vehicle at local food or goods shops and paid the owner of the shop on a daily or monthly basis. Eleven of the drivers charged the vehicles at their house with the available electricity. Two drivers charged their vehicles at a parking place, one charged at someone else’s house, and one charged at a private charging station recently introduced. 

Most of the drivers charged their vehicles twice a day, the entire night and a few hours in the afternoon during lunchtime. The cost of charging varied for the drivers of different locations. The cost is generally Rs. 120 a day for charging at a local shop and Rs. 30 a day for charging at one’s own house. On an average, the e-rickshaw drivers charged their vehicle for 8-10 hours at night and 2-3 hours in the afternoon. This charge usually lasts for around 70 kilometres. 

I interviewed the owner of the private parking station located in Jasola, New Delhi. The owner, Vinod Kumar Bidhuri, has a large piece of land where he keeps one guard for the security and charging of the e-rickshaws. In the corner of his land, he has made a covered space with 50 charging spots for e-rickshaw drivers to charge their vehicles at Rs. 80 a day, for any number of hours. The e-rickshaw drivers generally charge their vehicle twice a day, for a total of 10-12 hours. When asked about battery swapping, Bidhuri said he will be willing to provide such facilities to the drivers and wants to take initiatives to improve the situation of e-rickshaws in Delhi.

 At the private charging station in Jasola, New Delhi  

The average number of hours for which the e-rickshaw drivers charged their vehicle = 10.35 hours


None of the e-rickshaw drivers knew about any government owned e-rickshaw stand. They face severe issues related to the parking of their vehicles. The drivers tell me that the police frequently impose fines on them and even confiscate their vehicles. Near most of the metro-stations, all the e-rickshaw drivers park their vehicles in a long line at the corner of the road. At Harkesh Nagar, a slum area, the e-rickshaw drivers face the biggest parking problem. These drivers have to sleep on their vehicles at night and cannot go home to their families. They said that the vehicle and the battery would get stolen if they didn’t sleep on their vehicle. Shiv Kumar Yadav, a 38-year old driver at Harkesh Nagar says, “I sleep on my vehicle every night due to fear of the vehicle and the battery being stolen. Mosquitoes bite me the entire night, but I don’t have any other option.” 

In such a scenario, the government needs to introduce parking stands at the earliest to deal with the grievances of these drivers and improve the infrastructure for e-rickshaws.  

 The e-rickshaw drivers park their vehicle in a long line at the corner of the road  



None of the e-rickshaw drivers were aware of the different kinds of battery options available in the market—lead-acid or lithium-ion batteries. On being told about the lithium-ion battery, most of them felt there wasn’t any point for the battery to be so expensive as none of them could afford it, even if it lasted longer. One of the drivers knew about a battery that lasted longer, but he didn’t know the name. Another one had some knowledge about super-capacitor charging. Very few drivers felt the high prices of the lithium-ion battery were justified, given its benefits.

All the drivers sell their old battery to the dealer from whom they purchase the new battery. The dealer generally subtracts Rs. 8,000–Rs. 10,000 from the cost of the new battery when they give him the old battery. Thus, they need to pay around Rs. 15,000 and give their old battery to the dealer to purchase a new battery. The cost varies depending upon the brand. Almost all the drivers replaced their batteries after six months. There is a six-month warranty period for the battery. If the battery gets spoilt before this period, it is replaced free of cost by the dealer.

The drivers are not too happy with the battery. They want a more efficient battery that lasts longer, needs less charging, and charges quickly. None of the e-drivers knew about the system of battery swapping. Nineteen out of the twenty-two drivers said they will be extremely happy if battery swapping is introduced. They only saw a benefit in battery swapping. Ten of the drivers said they would lower their fare if battery swapping is introduced, while six said they would improve their services by buying new tyres and painting their vehicle. One of the drivers was concerned about the constant replacement of the battery in the system of battery swapping and hence, did not support battery swapping.

Why do they drive e-rickshaws 

I questioned all the drivers about why they drove an e-rickshaw over an auto-rickshaw or a cycle-rickshaw. Almost all the drivers said that they couldn’t afford to buy an auto-rickshaw and hence, did not drive it. None of the e-rickshaw drivers wanted to ride the cycle-rickshaw as they found it extremely hard to ride. There was also a problem with obtaining a license for the auto-rickshaw. Furthermore, some of the drivers didn’t know how to drive an auto-rickshaw and felt that that they could drive the e-rickshaw even in very small lanes and were happy.

Challenges faced and measures to be taken

The most significant challenges were related to the charging facilities, the parking facilities, and the traffic police. The charging infrastructure is weakly developed and needs enormous improvement. There are no proper parking stands, which causes serious concerns for these drivers, for example, having to sleep on their vehicles. The need of the hour is to introduce charging stations and e-rickshaw parking stands all across the city. The drivers say that the police frequently catch them and fine them. Sometimes even their vehicles are confiscated. The problem here is that the drivers are not told about the routes they are allowed to travel on and the routes they are restricted on. The routes for e-rickshaw drivers need to be increased and they should be properly instructed about these routes.

The problem faced by the commuters of e-rickshaws is related to the rash-driving by the drivers. The commuters sometimes feel these vehicles are not exactly safe. This is a cause and effect of the illegal vehicles on the roads. A large number of the e-rickshaw drivers, eight  of the drivers I interviewed, did not have a number plate or a license. One of the drivers was even underage and another was physically challenged, and legally not allowed to drive the vehicle. Proper registration of the vehicles needs to be introduced by the government and the cost of registration needs to be reduced. Many of the drivers feel that illegal driving is a major cause of concern. Bikram Kumar at Harkesh Nagar said, “Someone else commits crimes and we have to pay the cost. There are a large number of underage drivers and there are also cases of drunk driving. It is due to these drivers that the police do not allow us on the main roads. Proper enforcement needs to be introduced.”

The lady driver faced an issue with the male drivers. She said that there were three other lady drivers on the same route as hers. She said the male drivers sometimes used violence against her. The police should provide proper care for these lady drivers and look after their safety.

When I spoke to the e-rickshaw dealer, he told me that he is able to sell only two or three e-rickshaws in a month. He felt a major cause of the low sales was the low amount of loan given by the banks and the high amount of the down payment needed for the purchase of the e-rickshaws. He told me that every month, at least 15 drivers couldn’t buy e-rickshaws as they did not have the money to make the down payment. He wanted the down payment to be reduced to as low at Rs. 20,000 and the loans to increase to Rs. 1,20,000.

 Binota Gayen, the female driver near Govindpuri Metro Station, New Delhi  Chunnu Babua, the physically challenged driver at Harkesh Nagar, New Delhi


The e-rickshaws in Delhi play a significant role in enhancing last mile connectivity and are essential for improving the condition of our city’s air quality. However, there are still several loopholes in this sector and several initiatives need to be taken by the government to improve the sector.


  • Charging stations and e-rickshaw parking stands need to be set up all across the city
  • The routes for e-rickshaws should be increased and the drivers should be given proper knowledge about these routes
  • Registration of the vehicles should be properly enforced to avoid underage driving and to take care of issues such as rash driving. The cost of registration should be reduced
  • Safety measures for the lady drivers should be provided by the police
  • The loans given by the bank for purchasing e-rickshaws should increase and the down payment for purchasing the e-rickshaws should be decreased
  • The cost of operations must be brought down by reducing or delinking the cost of batteries. This can either be done by the introduction of battery swapping or through cost reduction of longer lasting lithium-ion batteries

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