"The ethics of nudge"
Chiranjib Sen Economist and a Professor in Azim Premji University, Bengaluru
Behavioural economics is a sub-discipline that attempts to ground economic analysis in a more realistic characterisation of human psychology. This approach shakes the foundations on which modern economics has been constructed—namely that human beings act as self-seeking, utility maximising rational individuals. Thaler’s work is based on the idea that human ability to act rationally is bounded. Human decision-making processes are prone to errors of different kinds, so that we are unable in many situations to make choices that are rational. Many wrong choices are made, for example, on diet and health. Thaler and colleagues work towards a new theory of choice, which recognises that human choices are prone to systematic errors. This includes bias, unrealistic optimism and choice inertia due to which the status quo situation is preferred to improvement. This behavioural approach is certainly more scientific as it is based on empirical observation and experimentation. It has identified different human cognitive processes such as the “automatic system” and the “reflective system”. The latter is more geared to rational decision-making. However, humans very often use the more spontaneous automatic system.
Criticism regarding the unrealism of traditional economic analysis of choice is not new. However, mainstream economics has been generally hostile. The core reason for this hostility is that the whole body of welfare economics rests on the tenet of rationality. It is on this basis that economists argue that perfectly competitive market outcomes are the most socially efficient economic arrangements possible. Rationality (i.e. “individuals know best what is good for them and choose accordingly”) is at the root of the ideological basis of market-based policy.
Thaler’s application of the behavioural economic idea is the suggestion that policy makers make use of its insights in order to improve social welfare. He calls this approach "nudge". It is well-known that the private sector commonly uses subtle methods of persuasion to market products and influence behaviour. However, the idea that governments should also use comparable tactics has been controversial in countries like the US since it smacks of government manipulation and control. Thaler has sought to avoid such criticism by characterising his policy stance as “libertarian paternalism”.
By this he means that there should be no attempt to nudge citizens by pressuring them—the idea is not to infringe on their freedom of choice. Ultimately, let the consumers choose. It is their exercise of economic freedom. Hence, his recommendation is libertarian. However, since we know that citizens’ capacity for rational choice is limited, it should be possible to shape the “choice architecture” (i.e. the context in which people choose) so that they are better aware of the “good” choice alternative than they otherwise might be.
The instruments through which nudge works to shape the choice architecture include creating incentives, setting beneficial “default option” in choice so that lazy decision-makers choose the good option, giving feedback about decisions, structuring of complex decisions to make it easier and so on. The general direction of these recommendations is in the direction of making the choice process simpler, more comprehensible and relevant. But also of course to embed the socially better alternative in the choice set in a manner such that it will not go unnoticed.
However, one should note that as far as government policy is concerned, this approach is capable of being misused. Hence, there ought to be some check on the ethics of such manipulation. This should be done through continuing public debate on the major issues, and through legislative checks.
Also, we need to recognise that there are limits to the scope and efficacy of libertarian paternalism. Most importantly, it may be necessary for government to take strong positions and implement them through traditional means that includes some degree of coercion. Governments need not stop at libertarianism—crises may require coercive actions. At the same time, paternalism should not be pushed too far in a democratic society. There is, therefore, a need for balance.
(This debate was first published in the 1-15th November issue of Down To Earth).