SPEEDY REDRESS

 
Published: Monday 15 June 2009

http://www.pgportal.gov.in

A few months back, the telephone company BSNL dug up newly built roads in Faridabad, Haryana, to lay cables. A resident highlighted his concern at http://www.pgportal.gov.in. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice.

The portal run by the Union government's Department of Administrative Reforms and Public Grievances promises "to ask ministries/department/state government concerned for immediate redress."

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