A few months back, the telephone company BSNL dug up newly built roads in Faridabad, Haryana, to lay cables. A resident highlighted his concern at http://www.pgportal.gov.in. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice.
The portal run by the Union government's Department of Administrative Reforms and Public Grievances promises "to ask ministries/department/state government concerned for immediate redress."
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