Governance
Bio-toilets in trains are either unavailable, non-functional or misused: CAG report
The audit team identified 199,689 cases of deficiencies or complaints about bio-toilets
By Banjot Kaur
Published: Wednesday 20 December 2017
A core group of the Railway Board recommended the usage of bio-toilets in 2009, which are environment-friendly. The board, after doing feasibility studies, decided to adopt the 'bio-digester technology', considering it an eco-friendly waste management solution that reduces solid human waste to bio-gas and water with the help of a bacterial 'inoculum'. It eliminates direct discharge of human waste from coach toilets onto railway tracks and platform aprons.
Also Read: Bio-toilets in trains not effective; they are no better than septic tanks: IIT Madras
Besides missing the target on availability of bio–toilets, the CAG report has also highlighted the issues with the quality of bio-toilets available on trains. The audit team identified 199, 689 cases of deficiencies or complaints. Altogether 613 trains were audited from select coaching depots to check the quality of bio-toilets. "160 trains did not have any bio-toilets fitted. In remaining 453 trains having over 25, 000 bio-toilets, as many as 199,689 instances of deficiencies / complaints were noticed," the CAG report states. The highest number of complaints, 102, 792 were regarding choking of such toilets. This was followed by foul smell, non-functionality of bio-toilets, non-availability of dustbins, non-availability of mugs and other complaints like ball valve failure.
Type of defect/problem | Number of instances |
Choking | 102,792 |
Foul smell | 16,375 |
Non-Functional | 11,462 |
Non-availability of dustbins | 21,181 |
Non-availability of mugs | 22,899 |
Others like ball valve failure, wire ropes etc. | 24,980 |
Total | 199,689 |
“The choking problem was due to misuse of bio-toilets by the passengers. Stainless steel dustbins in bio-toilets were prone to theft,” the CAG report quotes a statement of the Ministry of Mailways made during a July 2017 conference. However, when it comes to undertaking awareness initiatives for passengers regarding the use of bio-toilets, the railways failed to do its bit. The report states, “None of the Zonal Railway except Southern Railway conducted any specific Passenger Awareness Drive to educate the public by distributing pamphlets, making announcements or arranging display on display boards/LED screens”.
The CAG report also highlights the lack of railways staff trained in maintenance of bio-toilets. “Only 36.62 per cent supervisory and 23.21 percent non-supervisory staff were trained in maintenance of bio-toilets since May 2013 when the orders for imparting training were issued,” the report underlines.
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Excellent intent but poor execution right from design, upkeep, training to users & janitor staff , procurement of bought out parts.
Indian users are bound to abuse the product and hence a deterant is essential.